Accessibility

We believe everyone should be able to access all our products and services, no matter how they choose to contact us. We work hard to build our websites so that they are accessible and easy to use, by designing them with reference to guidelines laid down by the Web Accessibility Initiative (WAI).

So that you can have an improved online experience, we undertook a specific site build incorporating key accessibility factors (see below). We want the site to be easy to navigate, and have designed both content and layout so that it is easy to read. We have particularly designed our pages so that they can be read by screen readers, including any tables containing account information and prices.

You can change the way you view our websites to suit your own preferences. For example, you can change the text size, colour, background colour or switch off graphics completely. You can change these settings by selecting various options available in your browser.

If you have any comments or suggestions as to how we can improve accessibility, please contact us.

Changing the size of the text

If you are using a screen with a higher resolution, you can change the text size through most browsers, or (if your mouse has a wheel) by holding down CTRL and moving the wheel backward and forward. This site has been further optimised so that, on increasing the font size, the size of the page will increase accordingly meaning the layout need not be sacrificed.

Some modern browsers (such as IE7 and Opera) have a separate zoom function, which as well as resizing the text and the page, will adjust the size of the graphics as well.

Key Accessibility Factors

So that you can have an improved online experience, we have incorporated the follwing key accessibility factors into this site:

• A standard, easy-to-read font has been used throughout.
• Simple descriptive text is used to define hyperlinks clearly.
• Alternative descriptions for images and for links are provided where appropriate.
• Font sizes can be increased to make the site easier to read.
• Strong contrast colour palettes make the site easier for visually impaired users and for those using low-colour display devices.
• The use of Flash or frames has been kept to a minimum, to avoid interference with screen readers.
• It has been tested across all commonly held browsers (if you access the site through AOL, you can use the IE browser that accompanies it without any problems).
• All pages on the site conform to the XHTML 1.0 Transitional Standard.